Telephone Selling

‘Telephone Selling’ creates a unique, skills-focused environment enabling participants to practice; listen; and gain feedback on their sales calls. Attendees will consolidate their communication skills and telephone-sales methodology. This course provides attendees techniques for prospecting; tools for building confidence; for building rapport; questioning and listening skills; and for giving motivational and effective presentations over the telephone. Participants will learn how to overcome objections and how to gain agreement and commitment from the customer.

Target Group	Sales people
Study Form	Classroom event
Study Period	2 days
Number of Participants	Max. 8 participants per group
Languages	All languages can be offered