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‘Telephone Selling’ creates a unique, skills-focused environment enabling participants to practice; listen; and gain feedback on their sales calls. Attendees will consolidate their communication skills and telephone-sales methodology. This course provides attendees techniques for prospecting; tools for building confidence; for building rapport; questioning and listening skills; and for giving motivational and effective presentations over the telephone. Participants will learn how to overcome objections and how to gain agreement and commitment from the customer.
|Target Group||Sales people|
|Study Form||Classroom event|
|Study Period||2 days|
|Number of Participants||Max. 8 participants per group|
|Languages||All languages can be offered|